Properties
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A property is a building or a parcel: a single-family house, a duplex, a townhome, a multi-family building, a small apartment community. Its own page is the one place that answers "tell me about this address" — the units and who is in them, what is being collected, the pictures, what it is worth, and the work orders open against it.
What a property record holds
- Where it is — address, city, state, ZIP, county, parcel number.
- What it is — type, year built, lot size, and a status: active, onboarding, turnover, offline or sold.
- What it costs you — annual taxes, insurance carrier, policy number and the date the policy expires, HOA name and monthly dues.
- What you charge — a management fee percentage for this property, which overrides your company default in the owner statement report.
- Utilities — whether you bill utilities back to renters, and by which method: by occupancy, by square footage, by submeter, or a flat amount.
- What you paid — the purchase price and the year you bought it. These two fields are what the free valuation works from; see What a property is worth.
The insurance expiry date earns its keep. A policy expiring in
the next 45 days appears on the dashboard's needs-attention list, and
the compliance report lists every property with insurance missing,
expired or about to lapse. It is one date, typed once, that stops the
conversation nobody wants to have with an owner.
Occupancy is counted, never typed
A property does not store how many units are full. Haven counts them from the units and their leases every time you look. A unit taken offline for a renovation is excluded rather than counted as a vacancy you are failing to fill, and a property marked sold drops out of the occupancy figures altogether.