Axion Dojo User Guide
Families

Messages

Find it Communication Messages

Messages is a conversation with each family, kept in one thread, so the next person on the desk can see what was already said. Unread threads are marked, and the menu carries a badge until you have read them.

  • New message — start a thread with an account.
  • Send Announcement — one message out to many families at once, for a closure, a grading date, a schedule change.
  • Email a Contact — a one-off email to a single person.
  • Mark all read — clears the badge when you have caught up.
Respect the unsubscribes. Anyone who opts out of your marketing appears on the Unsubscribes list and is automatically left out of announcements. Do not work around it — it is what keeps your email arriving in inboxes rather than spam folders.