The Account Portal

Parents answer their own questions

Every family can be given a login to their own account — which is the single fastest way to get the front desk out of the business of reading balances down the phone.

What a family can do without asking you

In their own login

See what they owe

Balance and next payment date, plus the history of what they have been charged and what they have paid.

Pay it

By card, bank or Cash App Pay — and update the method on file themselves when the card expires.

Check their child

Attendance and current rank, without asking an instructor mid-class.

Sign waivers

Outstanding documents are signed in the portal, so the answer to "did they ever sign that" is recorded rather than remembered.

Read your messages

The same thread the front desk sees, so nothing depends on which staff member spoke to them last.

Order from your store

Uniforms and gear, charged to the account like anything else.

Why this is a billing feature in disguise

The most common reason tuition goes unpaid is not refusal — it is an expired card and nobody with a convenient moment to fix it. A portal the parent can open at 9pm turns that from a phone call you have to make into something they handle themselves.

Want the detail?

This page is the summary. The guide is the manual — written for people running a school, not for people shopping for software. Read the Account Portal chapter, or start at the contents page.

Common questions

Do parents have to use the portal?

No. It is offered per family, and everything in it can still be done at the desk by staff. Schools tend to switch families over gradually.

Can a parent update their own card?

Yes — including the method held on file for auto-pay, which is the single most useful thing in it.

Can parents see other families' information?

No. A login sees its own household account and the students under it.

Give the front desk its evenings back

Let families read their own balance.

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