SMS Opt-In & Messaging Policy

Last updated: August 13, 2026

Axion Software LLC operates SMS notifications for its products, including Axion Dojo and Cedar. We send text messages only to people who have affirmatively asked to receive them. This page documents exactly how that consent is collected and what it says.

Where the opt-in appears

Consent is collected inside each product, on the screens where a person's phone number is entered or updated. Those screens are behind a login because they hold customer records, so the exact control is reproduced below.

Customer / account portal. A member, parent, or customer manages their own contact details and checks the box themselves.
Staff-entered records. A business enters or updates a contact and records the consent that person gave them, on the same control with the same disclosure.

In every case the checkbox is unchecked by default, is optional (the form saves normally without it), and is separate from accepting Terms of Service or any other agreement. Consent is never a condition of purchase.

The opt-in control, exactly as shown

Preview -- not a live form Mobile phone number

By providing your phone number and enabling SMS Text Messages, you agree to receive SMS account notifications, customer care messages, and two-factor authentication codes from Axion Software, LLC. Message frequency may vary. Standard Message and Data Rates may apply. Reply STOP to opt out. Reply HELP for help. Consent is not a condition of purchase. Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. Privacy Policy: https://www.axionsoftware.dev/privacy.html.

This preview is disabled on purpose — it collects nothing. The live control appears on the contact screens inside each product and carries this identical wording. "Axion Dojo" is replaced by the product name the recipient signed up with.

What we record when someone opts in

Each opt-in is written to an append-only consent log that we can produce on request:

Phone number	Normalized to E.164, the exact number consent was given for.
Date and time	Recorded in UTC.
Disclosure text version	Which version of the wording above was on screen.
Method	Web form, keyword (START), or another documented method.
IP address and user agent	Captured for web-form opt-ins.

Opt-outs, re-subscribes, and HELP requests are logged the same way. Records are never edited or deleted — a later change is a new entry, so the full history stays intact.

Program details

Message types	Account, billing, reminder, and support notifications relating to your account — including class and appointment reminders, payment notices, and two-factor authentication codes. We do not send marketing or promotional text messages.
Message frequency	Varies with your account activity.
Cost	Standard message and data rates may apply. We do not charge for the messages; your carrier may.
Carriers	Mobile carriers are not liable for delayed or undelivered messages.
Support	[email protected]

How to stop, restart, or get help

STOP. Reply STOP to any message. We also honor STOPALL, UNSUBSCRIBE, CANCEL, END, QUIT, and OPTOUT. You will get one confirmation and then no further messages. The number is suppressed across every Axion product, not just the one that texted you.
START. Reply START to opt back in. We also honor UNSTOP, SUBSCRIBE, and OPTIN.
HELP. Reply HELP for contact information, or email [email protected] at any time.

Sample messages

Confirmation sent when someone opts in:

Axion Dojo: Thanks for subscribing to account, billing, reminder & support notifications! Reply HELP for help. Message frequency may vary. Msg&data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out.

Reply to HELP:

Axion Dojo: Need help? Email [email protected] or visit https://www.axionsoftware.dev/support.html. Msg&data rates may apply. Reply STOP to opt out.

Reply to STOP:

Axion Dojo: You are unsubscribed and will receive no further messages. Reply START to opt back in.

Typical account notification:

Axion Dojo: Your payment of $89.00 was received on Aug 13. Reply STOP to opt out.

More information

See the SMS section of our Privacy Policy for how consent data is stored and shared, and our Terms of Service for the agreement governing use of our products. Questions: contact us.